I will let you attach meaning to these analogies. [I might just make a series out of this.]
James narrowed it down to Tim and Nicole because he considered their skills similar to his own. Again he looked for a volunteer, got none, and was forced to pick Nicole. She complained, "James must think I'm weak." Later, after her team lost the challenge, Nicole complained that she was upset at Tim for not standing up to keep her on the team. That didn't go well for James or Arrow.
James had alternatives. Asking for a volunteer was great, but when he didn't get one, he could have expressed disappointment and picked someone unilaterally, "Each of you should be jumping at this opportunity. If I need to pick ... I pick Nicole." Explaining his reasons only made the team question them. As it was, Nicole decided he had picked her because he saw her as the weakest member. Another approach was to build up the team with a joint decision making process, possibly a single-elimination rock-paper-scissors tournament.
Lesson 2: Don't apologize for being decisive.
Lesson 3: Look for ways to turn difficult situations into positives.
The task this week was to sell passes to Universal Studios Hollywood using a human-wearable, point-of-sales device called the Adwalker system. Both teams were set up to sell at the same location. During the sales, Arrow commented that Kinetic's girls-on-skates approach was good. As a result, Arrow started using dirty tactics to steal business from Kinetic, including interrupting Kinetic's sales-in-progress to grab customers. Ivanka called them "competitive" and "ruthless," traits that Trump valued as good business. I think that kind of dealing sets a reputation in the long-term that ultimately turns away customers.
Lesson 4: Sometimes all is fair, sometimes it isn't. Consider the difference.
Kinetic lost the task by a large margin. I blame some of it on being less aggressive than Arrow, but there was some amount of failure in not making a comfortable environment for customers to buy from them. Angela was fired as team leader because everyone on her team did good work, nevertheless Kinetic lost. Angela couldn't give a reason to keep her or fire anyone else.
Lesson 5: Always be ready to make a strong case for why you are great.
In the boardroom, the decision came down to firing Muna for being difficult or Kristine for letting Muna be an actor. Both Heidi and Angela had difficulty telling Trump which of the two they would keep on their team. Angela said she would keep Kristine. Heidi nearly got herself fired with her indecisiveness, but also said she would keep Kristine. Muna got fired, but I would have fired Kristine for her unwillingness to manage Muna.
Lesson 3: Be willing to take a stand.
Note in the first diagram how the black stones are surrounded by the white stones. They won't be completely surrounded though until the "eye" in the middle is filled by a white stone. When white plays a stone in black's eye, white removes the black stones, essentially capturing the territory occupied by black. In practice, black's stones are considered "dead" and left on the board.
Now consider the second diagram where black has two "eyes." In this example, black is considered "alive" since there is no way white can fill in both spots before black would have a chance to remove the newly surrounded white stone. Play alternates until both players agree that there is not territory on the board that is uncontested. The player with the most territory and captured stones wins.
While the rules are simple, how games play out is anything but simple. Each turn presents a choice of strategic placement or tactical attacks on smaller regions. There may be many unresolved battles on the board at the same time, which often turn out to influence each other. Players trade off losses in one are for greater wins in another.
GO is more than a simple metaphor for leadership concepts; it is a way to practice leadership skills. Playing GO gives you an opportunity to exercise many of the skills you need as an effective leader. GO allows you to:
In real life, opportunities to practice these things come up occasionally, but in GO they happen dozens of times each game. And unlike in life, when you make too many mistakes you just lose the game. Now that's a deal: you can play a game and become a better leader.
The best tip I give to nervous speakers is to know what you are trying to communicate. Just as companies need mission statements and teams need goals, speakers need a purpose to their presentations. Before you present, figure out what your purpose is. Many presenters share everything they know about a topic, rather than everything their audience needs to know. It is not good enough to say your purpose is to present all the slides in your PowerPoint deck. Typical good purposes are to teach people something, inspire them to do something, or change their opinion about something.
Once you are clear on your purpose, you need to brutally review your presentation against two tests:
Surya has been no better and was fired for it. He never took the leadership role of holding his team accountable for being a team. When team members don't support the team's success, the whole team counts of the leader to fix the problem. In particular, Surya needed to pull Frank and James aside and tell them individually to shape up. Both of them needed to hear that they were off the task if they couldn't support the team.
Lesson 3: You are responsible for unifying your team.
Lesson 4: You have to be direct in dealing with disruptive team members.
Welcome to the blogging community, Jim.
One notable failing point for Kinetic was their attempt to create banners. Creating banners turned out to be of very small value to the event. Both Angela and Derek spent time coming up with the banners. Angela was indecisive and asked Derek for advice. Derek actively decided to let Angela flounder even at the expense of missing their deadline and doing a good job. Angela did a poor job. Derek should be ashamed of his approach.
Lesson 2: Never decide to allow your team to fail.
Jenn led the Kinetic presentation, but did a terrible job. She lost her place and blamed glare on her presentation screen for her errors. The real problem was that she wasn't prepared to present and didn't know her material well enough. She was flipping through a stack of papers to figure out what to say next. Additionally, with better preparation she might have known that there was a glare problem on the screen.
Lesson 3: When presenting, know your material cold - don't use notes.
Lesson 4: Dry-run important presentations to make sure your technology works as you expect.
In the boardroom, Derek jokingly called himself "white trash" and Trump fired him for the insensitive, wise comment. It seemed like Trump overreacted; as if the comment struck a particular nerve in him. Derek needed to go anyway. Nevertheless, there is no room for joking in an important meeting beyond what you know works with your audience. And I've noticed that self-depreciating humor always seems to fall flat.
Lesson 5: Keep your jokes in business to what you know works with your audience.
Lesson 6: Avoid self-deprecating humor.
Trump continued on to fire Jenn based on her past history and her decision to use go-carts in a Lexus event. This was a good decision. Jenn is a gracious person, going as far as trying to save another team member by suggesting that Derek's firing should be sufficient. She didn't badmouth her team or snipe that she was fired. She showed class, but ultimately was the right person to fire this week.
Lesson 7: Show grace and class in the worst situations.
I need to make two points about Arrow. First, Tim and Nicole's relationship is starting to get negative comments from their teammates. James noted that their "relationship is making them soft." Second, the whole team has started to make a silent coup against Surya. They have started to drive success on their own while denigrating Surya's leadership. The team will see their victory as proof that they were right to work around Surya. I don't think Surya is doing a poor job. I think he is just socially awkward. He lacks comfort, perhaps charisma as a leader. I've seen it before where a leader is so eager to drive the team forward that they loose the respect of the team. I can't see any recovery for him now.
Lesson 8: Skip the romantic relationships with coworkers.
Lesson 9: Don't appear overly eager for progress, your team will mock your naiveté.
